🔧 FlexAMC Portal
SLA-driven hardware support, live device health tracking, and rapid on-site resolution — all under one contract.
Devices Under AMC Watch
Real-time health status of client devices managed by FlexAMC — updated every 5 seconds.
Device Health Monitor
Showing 10 of 5,000+ managed endpoints
| Device ID | Asset Name | Client | Type | Location | Status | Uptime | Last Seen | AMC Exp. |
|---|
Issue Resolution Workflow
Select a priority level, then simulate how FlexAMC resolves a hardware incident end-to-end.
Choose Your Coverage
Full peace of mind — parts and labour included in one fixed cost.
- Unlimited remote & on-site support visits
- Spare parts replacement at no extra charge
- Quarterly preventive maintenance visits
- 24/7 priority SLA — P1 response in 2 hours
- Asset management portal & monthly reports
- Standby loaner device pool
Service labour included — pay only for replacement parts at actuals.
- Unlimited remote & on-site support visits
- Spare parts billed separately at cost price
- Bi-annual preventive maintenance check
- Next Business Day (NBD) SLA commitment
- Online ticketing portal access
- Loaner devices not included
Ad-hoc rapid response for critical incidents — no long-term commitment needed.
- 4-hour rapid emergency response SLA
- Hourly billing — pay only for what you use
- No long-term contract required
- Access to certified FlexSys engineer network
- No scheduled preventive maintenance
- No asset portal or monthly reports
Built for Reliability
Multi-Vendor Support
One contract covering HP, Dell, Lenovo, Cisco, and more — no vendor-specific hassle.
Preventive Maintenance
Regular health checkups to detect and fix issues before they cause downtime.
Standby Equipment Pool
Loaner devices dispatched immediately to keep your team productive during repairs.
24/7 Helpdesk
Always-on L1–L3 support via phone, email, and the FlexDesk portal.
Pan-India Engineer Network
50+ certified technicians across major cities for rapid on-site response.
Live Asset Tracker
Real-time device health, uptime stats, and AMC expiry alerts — all in one dashboard.